HOW WE HELP?

See every customer conversation in one place

Track every email, call, and SMS with customers about their invoices. No more searching through inboxes or wondering "did we already chase them?" See the complete history instantly.
4.9/5 average rating
4.9/5 average rating
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Automated invoice payment collection, from prediction to  payment

Built specifically for leading finance team - built now, for later.

Never lose track of customer conversations

Every email, SMS, and phone note about an invoice in one timeline. See what was said, when, and what happened next. No more "did we already send a reminder?"

See which tactics actually work

Track response rates by channel, message type, and customer segment. Double down on what works. Stop doing what doesn't. Data-driven collections strategy.

Never send duplicate messages by mistake

System knows what's been sent. No more embarrassing "we already sent that" moments. Professional, coordinated outreach every time.

Know exactly who's responsible for each case

Assign cases to team members. See who's handling what. No duplicate work, no dropped balls. Clear ownership for every overdue invoice.

Collaborate with your team in real-time

Add internal notes, tag teammates, flag urgent issues. Everyone sees the same information. No more "can you forward me that email chain?" Built for team collections.

Our Impacts

Real Results.
Real Impact.

See how thousands of users are transforming the way they work. From faster project completion to less stress, our platform helps you achieve more—every single day.
Trust user world wide
"The workflows are completely automated, handling cases and invoices automatically without needing an agent's intervention."
0
/5
"The automated system sends timely reminders without me having to play the "bad guy," while giving me instant visibility into which accounts need attention."
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/5
"I use Équisettle to automate our accounts receivable processes, which were full of overdue invoices, and this helped reduce manual intervention."
0
/5
3x Faster Project completion time
Operating loop

From financial record to resolved account.

We helps teams define what can move automatically, what needs approval and what should be escalated with context.

Connect

Bring supported customer, invoice and payment data into Equisettle. Your accounting system remains the financial source of record.
 

Decide

Organise accounts by attention required and give the team a clear next action.
 

Act

Move approved workflows forward, coordinate communication and route exceptions to the right person.
 

Resolve

Record promises, disputes, payments and outcomes against the account, then keep supported records aligned.
 

See how your receivables operation could run.

Show us how your team works today. We will demonstrate how Equisettle can connect the priorities, actions and exceptions currently spread across your finance operation.

Book a Demo

Questions? Ask Equi.

How does case management work in Equisettle?

Every overdue invoice can be managed as a case in Equisettle — with a dedicated workflow, communication log, status tracking and outstanding balance — giving your team full visibility and control.

What is the difference between an invoice and a case in Equisettle?

An invoice is a financial record. A case is an active collections process built around that invoice — with assigned workflows, tracked communications and a clear path to resolution.

Can I assign cases to specific team members?

Yes. Cases can be assigned to individual team members who receive notifications when action is required, keeping accountability clear across the team.

How does Equisettle track the status of each case?

Each case moves through defined stages — open, in progress, disputed, payment plan, resolved — and the dashboard shows the full pipeline at a glance.

Can I add notes to a case?

Yes. Team members can add notes to any case at any time — logged with a timestamp and visible to all users with access.

Does case management include a customer communication history?

Yes. Every email, SMS and WhatsApp message sent to the customer is logged against the case — giving a complete, chronological communication history.