Know When Customers Read Your Reminders—And What to Do Next

Sending payment reminders into the void? Equisettle shows you exactly who opened your emails who clicked and who's ignoring you—then recommends the right next move.

Everything you need

See who's actually reading

Real-time tracking shows which customers opened your reminder clicked the payment link or ignored you completely. Stop wondering if your email even arrived.

Intelligence
3x higher response rates

Multi-channel outreach based on engagement data means customers actually see your reminders. Email to SMS to WhatsApp—Equisettle finds what works for each customer.

Speed
Cut collection time in half

When you know who's engaging and who's not you focus energy where it matters. Stop chasing customers who respond to the right channel—chase the ones who need different approaches.

Insight
Optimise every message

A/B test subject lines and templates automatically. See which messages drive payment and which get deleted. Continuous improvement without manual analysis.

Tracking

Email Open Tracking

Track clicks on payment links. See who viewed the invoice versus who started payment. Identify drop-off points in your payment flow.

1
Know the best time to reach them

Historical data reveals when each customer actually engages. Some check email at 7am. Others respond to SMS at lunch. Reach them when they're paying attention.

2
Get smart recommendations

Customer opened but didn't pay? Equisettle recommends sending an SMS. Three emails ignored? Time to try WhatsApp. Recommendations based on what actually works.

3
Understand response patterns

See which message templates get opens. Which subject lines get clicks. Which channels get payments. Optimise based on real data not assumptions.

4
Stop wasting time on ghosts

Identify customers who never engage with email. Switch channels automatically instead of sending reminder after reminder into an inbox they don't check.